public access
maintenance management
- corrective maintenance requests are entered & viewed by general staff using the web or client based corrective maintenance request
- planned maintenance schedule calendar shows jobs completed, in-progress, overdue and coming up
- planned maintenance jobs are generated from the planned maintenance schedule
- assets are linked to corrective maintenance & planned maintenance jobs if applicable
- jobs are quickly sorted, actioned and completed in the maintenance job log
- costs incurred and invoices received are entered against individual jobs
- statistical, detail & cost reports are generated instantly as needed
asset management
- asset register of technical, financial & maintenance information
- groups of assets link to service procedures and planned maintenance schedule to generate one job for that asset group
- planned asset maintenance information is automatically updated from the maintenance job log
visitor attendance
- contractors visiting the site are signed in
- certification status is verified
- keys or other property issued is recorded
- photo is taken (optional)
- visitor pass is printed
- on completion of work contractor is signed out - property to be returned is flagged
- visitor attendance record is printed if required
staff attendance
- staff clock-on / clock-off at any available workstation
- data is exported directly to the payroll system at the end of the period
accreditation & training
- certification requirements are applied against all staff, specific occupations or directly to individual staff
- credentials and certification requirements are applied against all companies, type of service or directly to the individual contractor
- reports are generated identifying credentials due to expiry for companies, contractors and staff members
- certification status is verified at visitor check-in
- staff are assigned to training courses & records automatically update staff records
incident management
- incident reports - incidents are recorded, reviewed and signed-off using kwiklook incident management
- incident definitions and forms have been configured for the public access environment
- statistical, graphical reports are produced trend analysis
Communications
- activities are recorded, acknowledged and weekly reports produced using kwiklook communication diary
- audits and safety inspections are managed using kwiklook task scheduler
- news is published
- multiple tasks, documents and maintenance jobs are managed using projects
human resources
- staff contact, employment, accreditation & training details are viewed & managed
- service provider & service provider's staff contract, accreditation & contact details are viewed and managed
- after hours contact lists are produced as required