All computers running kwiklook Visitor ID, kwiklook Visitor ID Reception and kwiklook Visitor ID Messenger must be connected to a Local Area Network (LAN) that uses the TCP-IP protocol (such as Windows Networks) so that file sharing is possible.
Windows File Sharing is a standard feature of Windows, allowing other computer users to share files and folders across your local area network. If you intend to install kwiklook Visitor ID Reception or kwiklook Visitor ID Messenger software (or both), Windows File Sharing must be enabled on the kwiklook Visitor ID computer because these two programs need to access and modify database files stored on the kwiklook Visitor ID computer.
Before you begin setting-up Windows file sharing, make sure you have the hardware and software you need to support it.
Make sure the your local area network meets all the minimum requirements for installing and running kwiklook Visitor ID Reception or kwiklook Visitor ID Messenger software.
Windows TCP/IP Local Area Network.
Windows File Sharing enabled - this feature is usually enabled on computers running Windows that are connected to a network. Ask your network administrator for more information.
Note: If you are not familiar with any of the terms mentioned in the section, ask your computer service person for assistance. Depending upon what version of Windows you are running, the instructions in this document may vary. This document is written for Windows XP.
If the Kiosk computer is Windows XP Home Edition, Windows 2000 or earlier, skip this step and go to Step 2.
Windows Simple File Sharing (SFI) must be disabled on Windows XP Professional (SFI does not allow Full Control Permissions to network users).
kwiklook Visitor ID Reception and kwiklook Visitor ID Messenger users will require "Full Control" Permissions when accessing the kwiklook Visitor ID "Home" folder (KVKiosk) across the network.
Open My Computer
or Windows Explorer.
On the menu bar select: Tools | Folder Options.
In the Folder Options window click the View tab.

In the Advanced settings section scroll down to the option Use simple file sharing [recommended] (at the bottom of the list) and un-check the box to disable the option.
Click Apply and then OK to close this window.
The kwiklook Visitor ID Home folder must be shared so that other users and computers on your network can have access to it.
With My Computer
(or Windows Explorer) still
open, navigate to C:\Program Files\KVKiosk.
Alternatively,
go to the Start bar
and select
Run
.
In the Run window type: C:\Program Files.

In the Program Files window, navigate to the folder titled KVKiosk and highlight it.

Right click the KVKiosk folder and select Properties. 
The KVKiosk Properties window opens.

Click the Sharing tab.
Click the Share this folder option. The Share name will appear as "KVKiosk".
Click the Permissions button.

In the Permissions for KVKiosk window, set the Full Control option for "Everyone". Read, Change and Full Control permissions MUST all be selected.
Click Apply then OK to close the window.
In the KVKiosk Properties window, click the Security tab.

In the Permissions for Users list, highlight each Windows Group or User (row) in the Group or user names list and select the Full Control Permission option for each. Select Apply.
Right click the KVKiosk folder and select Sharing and Security.

In the Sharing tab of the KVKiosk Properties window, select options:
Share this folder on the network
Allow network users to change my files
Select Apply. and then OK to close the window.
Ask your IT Administrator for support with these operating systems.